Return & Refund Policy

Effective Date: [07.07.2024] At CEREMONY we strive to ensure your complete satisfaction with our products. If you are not entirely satisfied with your purchase, we are here to help. 1. Return Period You have the right to return products within 14 days from the date you received them. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 2. Conditions for Returns To be eligible for a return, please ensure that: The product is in its original condition, unworn, and has all original tags and packaging. Certain items cannot be returned, including underwear and items on sale. 3. Return Process To initiate a return, please contact us at ceremonybrand@gmail.com. Customers are responsible for paying the shipping costs for returning the item. We recommend using a trackable shipping service or purchasing shipping insurance. 4. Refunds Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will be applied to your original method of payment. Processing of returns and refunds can take up to 14 days from the date we receive your returned item. 5. Exchanges If you wish to exchange an item, please email us at ceremonybrand@gmail.com with the details of the product you wish to exchange for. Customers are responsible for paying the shipping costs for exchanges. 6. Contact Information If you have any questions about our return and refund policy, please contact us at ceremonybrand@gmail.com.